Crisis support
If you are in crisis and need support right now
- If you are a parent in mental health crisis, call 111 and ask for mental health crisis support.
- If your child is in mental health crisis, call the CAMHS Emergency Helpline: 0800 9539599 — available 24/7 for urgent advice and guidance.
- If anyone is in imminent life-threatening danger, call 999 and ask for the police.
Make sense of SEND
Ed Yourself
Exceptional plain-English explanations of education law, including Section 19 (the duty to provide alternative education), EOTAS, and the “illness or otherwise” duty.
edyourself.orgSpecial Needs Jungle
News, information and informed opinion about SEND. Excellent articles on LGSCO complaints, EHCP processes, and systemic issues.
specialneedsjungle.comCerebra
Legal rights information for families of children with brain conditions.
cerebra.org.uk/legal-rightsFind your local offer
Every council in England must publish a Local Offer — a simple guide to all the support and services for children and young people with special educational needs and disabilities (SEND) in your area. This includes help at school, health services, therapies, social care, activities, and short breaks. You don’t need a diagnosis or an EHCP to use many of these services.
Quality varies hugely between authorities — some are clear and useful, others are hard to navigate. But it is the place to look for local support you may not know exists, and to hold your council accountable for what they have promised to provide.
Find your Local Offer
Special Needs Jungle has a list of every council’s Local Offer website in England. This is the quickest way to find out what local SEND services are available near you.
Find your Local OfferFind your local council
If you’re not sure which council area you live in, use this link to check. Then search their website for “SEND Local Offer” or “local services for disabled children”.
gov.uk/find-local-council
When standard approaches aren't working
Alternative parenting strategies
PDA Society
Free strategy guides for families of demand-avoidant children. Useful even without a PDA diagnosis — if your child escalates in response to requests, instructions, or expectations, this is worth reading.
pdasociety.org.ukNaomi Fisher — When the Naughty Step Makes Things Worse
Book and resources for parents whose children do not respond to standard behaviour management. Gentle, practical advice for families facing school avoidance, EBSA, or emotional distress at home.
naomifisher.co.ukRoss Greene / Lives in the Balance
Collaborative Problem Solving — a practical, secular approach to conflict with children where standard behaviour management has failed. All resources free. Used in schools, homes, and clinical settings.
livesinthebalance.orgPACE Parenting
Playfulness, Acceptance, Curiosity, Empathy. A relational approach developed by Dan Hughes for children whose behaviour is driven by fear and attachment needs rather than defiance. Free resources at DDP Network.
ddpnetwork.orgDeclarative Language Handbook Downloads
Free downloadable resources and practical tools for parents and carers using declarative language strategies with children.
Download resourcesParenting programmes — ask your local authority
Many local authorities offer free parenting programmes (NVR, Incredible Years, anxiety-focused). Bristol families can self-refer. Elsewhere, ask your child's school, GP, CAMHS, or Early Help team. These evidence-based courses help with challenging behaviour and anxiety.
NVR (Non-Violent Resistance)
Learn more about NVR (Non-Violent Resistance) — an evidence-based approach for families facing challenging behaviour. Resources, guides, and practitioner directory available.
nvruk.orgNewbold Hope
For families where a child's behaviour has become violent, dangerous, or overwhelming. Founded by Yvonne Newbold MBE. Free resources, online community, and an introduction to Non-Violent Resistance (NVR). Non-judgmental. No shame, no blame.
newboldhope.comFinding your people
Not Fine in School
Active Facebook community and support network for school avoidance families. Practical guides, compassionate advice, and a strong online community for parents and carers.
notfineinschool.co.uk · Facebook groupNewbold Hope Family Support Group
Online community with thousands of members. Weekly Q&A, expert speakers, and a moderated forum. No shame, no blame, no judgement.
newboldhope.com · Facebook groupPDA Society Community
Forum, Facebook group, and local meet-ups for PDA families. Connect with others who understand the unique challenges of demand-avoidant children.
pdasociety.org.uk · Facebook group · ForumNational Network of Parent Carer Forums (NNPCF)
Every local authority has a statutory Parent Carer Forum. Most parents have never heard of these. They can advocate on your behalf and have formal influence on local SEND services.
nnpcf.org.ukSpecial Needs Jungle Community
Not just news and information — Special Needs Jungle also has an active community for parents to connect, share experiences, and support each other.
specialneedsjungle.com · Facebook group · SNJ CommunityMoney and everyday support
Disability Living Allowance (DLA)
You may be eligible even without a diagnosis. Many parents do not apply because they do not realise they qualify.
DLA for childrenCarer's Allowance
If your child receives DLA at the middle or higher rate for care, you may be entitled to Carer's Allowance. Most parent carers do not know this. You do not have to be unemployed to claim.
gov.uk/carers-allowanceParent Carer Needs Assessment
You have your own legal right to a needs assessment — separate from your child's. Under Section 17 of the Children Act. Most parent carers have never been told this exists. Ask your child's social worker, or request one through First Response (Bristol) or your local authority.
Carer's Needs Assessment infoFamily Fund
Government-funded grants (not charity) for families of disabled or seriously ill children. Can fund washing machines, sensory equipment, family breaks, computers. Under-used.
familyfund.org.ukTurn2Us
Searchable database of charitable grants. Many specifically for families of disabled children. Enter your postcode and situation.
grants-search.turn2us.org.ukUniversal Credit — disabled child element
If your child has DLA and you receive Universal Credit, you may be entitled to an additional disabled child element you are not currently claiming. Check your entitlement at entitledto.co.uk
entitledto.co.ukDisabled Children’s Register
Registering your child with your local authority is free and voluntary — and in many areas unlocks a discount card giving access to hundreds of local and national attractions, plus priority access to services.
Find your local council to registerAccess Card
Helps make outings and public spaces more manageable. Does not require a specific diagnosis.
accesscard.org.ukHome-Start
Trained volunteers who come to your home and support families with young children. Free, confidential, and non-judgemental. Around 175 local schemes across the UK.
home-start.org.uk
School avoidance
Not Fine in School
Support network and campaign for families dealing with Emotionally Based School Avoidance (EBSA). Offers practical guides, compassionate advice, and an active community for parents and carers.
notfineinschool.co.ukNaomi Fisher
Clinical psychologist whose books Changing Our Minds and When Children Can’t Go to School offer gentle, compassionate perspectives and practical advice for families facing EBSA and school attendance difficulties.
naomifisher.co.ukSquare Peg
Campaign for change in the school attendance system, with resources and advocacy for families experiencing EBSA. Provides understanding, community, and practical strategies.
teamsquarepeg.orgTherapeutic approaches
Therapeutic approaches in school
Many schools have access to therapeutic support through their Service Level Agreement (SLA) with the local authority. This can include Educational Psychologists, Educational Mental Health Practitioners (EMHPs), and Educational Learning Support Assistants (ELSAs). Ask your child’s SENCO what therapeutic support is available in your child’s school and how to access it.
The following therapeutic approaches may be available through your child’s school:
Tree of Life
A strengths-based therapy where children draw a tree to represent their life, including roots, strengths, hopes, important people, and challenges. Visual, non-threatening, and often delivered by trained school staff. Ask your SENCO if it's available. Free resources at Dulwich Centre.
dulwichcentre.com.au/the-tree-of-lifePlay therapy
Place2Be operates in many schools and offers free play therapy. Ask your SENCO if your school has a Place2Be counsellor.
place2be.org.ukELSA (Emotional Literacy Support Assistant)
Many schools have trained ELSAs who provide emotional support, coping strategies, and help children manage anxiety, friendships, and emotional regulation. Ask your SENCO if your school has an ELSA or can refer for ELSA support.
elsanetwork.orgEmotional regulation through school nurse
School nurses can help children with emotional regulation, anxiety, and wellbeing. They may offer one-to-one support, group sessions, or signposting to further help. Ask your school about access to the school nurse for emotional support.
Lego-based therapy
Lego-based therapy is used in many schools to support social skills, communication, and emotional regulation. Small groups build together, learning teamwork and problem-solving. Ask your SENCO if Lego therapy is available.
legobasedtherapy.orgEmotion card decks
Emotion card decks like the Therapeutic Treasure Deck are used by school staff to help children identify, express, and regulate emotions. These visual tools are helpful for children who struggle to talk about feelings. Ask your SENCO or school counsellor if these are available.
Sensory support
Occupational Therapy Referral
Occupational Therapy can help with sensory needs. Ask your GP or school for a referral. Sensory integration therapy is different—request it if your child has significant sensory processing differences.
Sirona CIC Occupational Therapy Resources
Free online resources and links for children’s occupational therapy, including sensory support and practical advice for families.
Sirona OT resourcesSensory Circuits (Blog)
Blog post explaining sensory circuits and how they can help children regulate and prepare for learning. Includes practical tips and examples.
Read the blogSensory Processing Difficulties (Video)
Short video explaining sensory processing difficulties in children, with practical advice for parents and carers.
Watch on YouTubeSensory Ladders for Parents and Carers
Guide for parents and carers to help children manage sensory needs and regulation. Practical strategies and visual tools.
Sensory Ladders resourceSensory libraries
Before buying expensive equipment, check for a sensory library where you can borrow weighted blankets, therapy tools, and specialised equipment for free. For Bristol, try Gympanzees Lending Library. Elsewhere, search: "sensory library [your area]".
Kelly Mahler — Interoception
Free parent resources on body awareness — helping children understand internal signals like hunger, pain, anxiety, and the need to regulate. Particularly relevant for children who can't identify or communicate how they're feeling.
kelly-mahler.comUnderstanding Your Child's Sensory Signals (PDF)
Free downloadable guide to sensory signals and behaviours in children. Useful for parents and carers seeking practical advice and explanations.
Download PDFLooking after yourself
If you are caring for a disabled child, you are a carer. This matters legally (you have your own rights), practically (there is support available specifically for you), and personally. You do not have to be exhausted all the time for it to be valid.
Carer Wellbeing Grants & Support
Many areas offer wellbeing grants for parent carers, usually through your local authority or carer centre. Grants are for your health and wellbeing—use for breaks, activities, or support. Find your local carer centre via Carers Trust.
Find your local carer centreContact — Carer's Assessment
Free information and advice about your legal right to a carer's assessment. You can request one through your local authority or First Response (Bristol).
Carer's Needs Assessment infoCarers UK
Information, advice, and community specifically for carers. Helpline: 0808 808 7777
carersuk.orgHome-Start
Trained volunteers who come to your home. For when you need another adult present, not another thing to read. Around 175 local schemes across the UK.
home-start.org.uk · Find your local Home-StartHeadspace / Calm — free NHS access
Some NHS areas offer free access to Headspace or Calm through the NHS app. Worth checking. Not a substitute for real support but accessible at 2am when nothing else is.
headspace.com · calm.comThe Carer's Trust
Network of local carer support organisations. Find your local carer centre for in-person support and breaks.
carers.orgWhere to go for legal help
IPSEA
Independent Provider of Special Education Advice. Free legal advice, template letters, tribunal support. The single most important resource for any parent navigating SEND.
ipsea.org.ukIPSEA Template Letters
Ready-to-use letters for requesting EHC needs assessments, alternative provision, and more. Start here if you need to put something in writing today.
ipsea.org.uk/template-lettersYour Local SENDIAS
Every local authority must provide a free, impartial SEND Information, Advice and Support service. Your local SENDIASS adviser can attend meetings with you for free. You do not have to go alone. Find yours here.
Find your SENDIASContact
For families with disabled children. Helpline, guides, and support.
Best first call for parents who don’t know where to start: 0808 808 3555 (Mon–Fri, 9am–5pm).
Complaints and escalation
Local Government and Social Care Ombudsman (LGSCO)
Investigates complaints about local authorities. Free to use. In 2024–25 the LGSCO upheld 83% of SEND complaints that went to detailed investigation.
lgo.org.ukSEND Tribunal
The First-tier Tribunal hears appeals about EHCP decisions, refusals to assess, and disability discrimination by schools. Free to use. You do not need a solicitor.
SEND Tribunal infoIPSEA Tribunal Guidance
Step-by-step guide to appealing to the SEND Tribunal.
ipsea.org.uk/send-tribunalFind your MP
TheyWorkForYou
Find your MP, see their voting record, and write to them. MPs can make enquiries on your behalf and add political pressure to your case.
theyworkforyou.comLocal support — Bristol examples to inspire you for what might be available in your area
Every area is different, but most have local versions of these. Bristol families can access the following — use them as a template for what to look for in your own area. Start with your Local Offer and your local parent carer forum.
Advice & information
FLORA
Bristol City Council’s Families, Local Offer, Resources and Advice team. Free information and advice for families of children with additional needs — available before any formal assessment or diagnosis.
Find FLORASEND And You (Bristol SENDIAS)
Bristol’s SENDIAS service, providing free, impartial information, advice and support to children and young people with SEND and their families. Can help with EHCPs, meetings, and understanding your rights.
sendandyou.org.ukBristol Parent Carers
A volunteer-run network of parent carers of children with SEND in Bristol. Information, support, events, and community — no diagnosis needed.
bristolparentcarers.org.ukBristol Local Offer
The Local Offer is Bristol City Council’s directory of SEND services, support, and information for families. Find out what’s available in your area, including education, health, social care, and activities. No diagnosis needed to access many services.
Bristol Local OfferFirst Response
First Response is Bristol’s advice and signposting service for parents. If you’re worried about your child’s needs or wellbeing, call for guidance and support. It’s also the entry point for Family Help (formerly Families in Focus), which offers extra support for families with more complex needs. Ask for Family Help if you need extra support.
Family Help (formerly Families in Focus)
Family Help supports Bristol families with children who have complex needs needing help from multiple services (not urgent child protection). Call First Response and ask for Family Help. Support workers assist with practical issues, emotional support, and connecting to other services.
Free Parenting Programmes — Bristol City Council
Family Help offers free parenting courses for Bristol families. Self-referral, no professional needed. Courses run face-to-face and online.
- Incredible Years (ages 5–10, challenging behaviour)
- Timid to Tiger (ages 3–12, anxiety)
- Parents Plus Adolescents (ages 10–17)
- NVR (ages 8–17, challenging behaviour)
See current list and self-refer: Parenting courses info.
Money & daily support (local)
Gympanzees Lending Library (Bristol)
Free lending library for sensory and therapy equipment for disabled children and young people in Bristol. Borrow weighted blankets, therapy tools, and more.
lendinglibrary.gympanzees.orgBristol Disability Register & Pink Card
Register your child with Bristol City Council and receive a free Pink Card — proof of disability that unlocks carer discounts at local attractions including Bristol Aquarium and Aerospace Bristol.
Bristol disability registerCarer’s Wellbeing Grant
A one-off payment from Bristol City Council for parent carers of disabled children. Can be used for anything that supports your health and wellbeing — short breaks, activities, or simply time to breathe.
Carer’s Wellbeing GrantDisability
First Response
Bristol’s gateway to the Disabled Children’s Service and social care needs assessments. If you think your child needs a social care assessment — or you need a parent carer assessment — this is where to start. Call 0117 903 6444.
First Response BristolBristol Disability Register & Pink Card
Register your child with Bristol City Council and receive a free Pink Card — proof of disability that unlocks carer discounts at local attractions including Bristol Aquarium and Aerospace Bristol.
Bristol disability registerBristol Autism Team
Specialist autism outreach service for children and young people with a diagnosis of autism in Bristol. Supports families and schools with advice, strategies, and training. Referral is usually via your child’s school SENCO.
Bristol Autism Team infoBristol Autism Support
The only autism-specific charity in Bristol. Free support for parents and carers of autistic children across BS postcodes, including benefits advice and local activity listings.
bristolautismsupport.orgInclusive play & activities
Incredible Kids
Inclusive play sessions for children with SEND and their families in Kingswood and Lockleaze. No diagnosis needed. Weekday and weekend sessions available.
incrediblekids.org.uk